Russell G., Senior PM at Cedar Construction, was managing a fast-paced commercial build in Tampa. Like many teams, they used Excel to log RFIs and submittals, then emailed the project architect and engineers manually for every new item. With over 400 submittals and 200+ RFIs per project, each shared across at least five separate email threads, document control quickly turned into chaos. Tracking responses, making sure consultants were looped in, and keeping subcontractors updated took hours daily. File storage was also a mess, with attachments saved across cloud drives, desktops, and inboxes.

Russell’s team started using SubmittalLink halfway through the project. Now, instead of emailing consultants manually, they log RFIs and submittals once and SubmittalLink handles the rest. Consultants receive notification emails that let them respond with a single click, no login needed. Russell always copies the relevant subcontractors so they’re automatically in the loop. Files and markups stay attached to each item, and everything’s version-controlled and stored in one place.

SubmittalLink helped Cedar Construction eliminate over 2 hours of daily paper pushing. With responses coming straight from email, RFIs and submittals move faster, without the back-and-forth. Subcontractors stay informed automatically, and no one’s asking, “Did you send that?” or “Where’s the file?” Russell’s team stopped losing documents and stopped duplicating efforts. Across 600+ submittals and RFIs on the job, that’s hundreds of hours saved without changing how consultants work.