

Fernando M.
-
Senior Project Manager
at
Middletown Construction Group
On a 14‑story mixed‑use tower in Charlotte, Middletown Construction Group handed over the project nearly three weeks early. SubmittalLink kept every submittal, as‑built drawing, product data sheet, and RFI in one place, so the team stopped chasing files and spent the extra hours solving field issues instead.
Challenge
- Tracked submittals and RFIs in separate spreadsheets
- Emailed consultants for every product data sheet and drawing revision
- Struggled to find the latest as‑builts during punch walks
Solution
- Logged all submittals, RFIs, and as‑builts in SubmittalLink
- Consultants replied from their inbox; no extra logins
- Version‑controlled files stored instantly for the whole team
Results
- Closed the project 19 days sooner
- Saved roughly two hours per day on admin work
- Delivered a complete turnover set with zero missing documents
Challenge
Fernando M., Senior Project Manager at Middletown Construction Group, managed the tower’s final stretch. His team juggled more than 350 submittals and 180 RFIs while trades pushed toward substantial completion. Spreadsheets lived on a network drive; drawings and data sheets hid in email threads. Each time an inspector asked for proof, Fernando searched multiple folders, renamed files, and updated logs by hand. The process burned hours and risked late penalties.
Solution
Mid‑project, Fernando moved document control to SubmittalLink. He entered each submittal and RFI once. The platform emailed consultants automatically, and their replies dropped straight into the correct record. When a subcontractor issued a new as‑built or product data sheet, SubmittalLink saved the file under the right drawing set and marked the previous version obsolete. Everyone from the architect to field supers saw real‑time status without another meeting.
Results
With every file centralized and searchable, Fernando finished closeout in seven weeks instead of ten. Daily admin time fell by about two hours, which the team used to punch units and release retainage early. The owner received a single, organized turnover package on the first try, and Middletown booked the next job with the same client.
“SubmittalLink turned document control into a five‑minute task and let us focus on building.”
- Fernando M., Senior Project Manager, Middletown Construction Group